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5:02 PM  March 4, 2016

Software for dispatchers and Facebook employees developed in Tomsk

Чёрная Элеонора
© предоставлено компанией "Элком+"Software for dispatchers and Facebook employees developed in Tomsk

TOMSK, Mar 4 – RIA Tomsk. The company "Elcomplus" (Tomsk) created innovative software for a radio communication system, which was established in the Facebook offices; it expands voice communication for employees, and in the future will allow to determine their location, the marketing manager of the Tomsk company Julia Zvonkova informed RIA Tomsk.

She specified that Tomsk development – SmartPTT software – is intended for work automation of the radio communication dispatcher. The software expands capabilities of the radio communication system on platform of Motorola company Solutions, which is a partner of "Elcomplus".

"Facebook became a client of "Elcomplus", having set in the offices created software. SmartPTT allows to create radio communication networks for a large number of subscribers, providing them with new opportunities for interaction, for example, communication via radio channel with the telephone subscribers, simplified work with radio stations when moving around the office and a quick call to the dispatcher with instant determination of where the employee is", – she said.

According to Zvonkova, the radio communication system on the basis of Tomsk software is currently installed in the head administrative Facebook office, as well as in the office that manages the activities of the international market, in Menlo Park (California, USA). The system covers 22 dispatchers and 800 manager-employees of the American company.

"At the moment, Facebook employees use the function of voice communication for interaction within the workflow. Further it is planned to expand capabilities of the system and by means of SmartPTT dispatching part to add task management of subscribers, employees positioning inside and outside the office. Very few decisions in the world can provide such quantity of functionality", – she specified.

Under the information of "Elcomplus", SmartPTT software delivers in more than 65 countries of the world for the Procter & Gamble Company, Shell, Rosneft, Lukoil, Gazprom. Also the software is used at the airports of Nassau (Bahamas) and Miami (USA), and in 2014 it was used at four stadiums at the FIFA World Cup Brazil.

Наверх
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